Frequently Asked Questions
Everything you need to know about Geepas home appliances and services.
What is the warranty period for Geepas home appliances?
Most Geepas products come with a standard 1-year or 2-year manufacturer warranty. Please check the specific product manual or the 'Warranty' section on the product page for exact details.
How can I track my order status?
Once your order is dispatched, you will receive an email and SMS with a tracking number and a link to our courier partner's website to monitor your delivery in real-time.
What payment methods do you accept?
We accept a wide range of payment options including Credit/Debit cards (Visa, MasterCard), PayPal, and Cash on Delivery (COD) in select regions.
What is your return policy for faulty items?
If you receive a damaged or malfunctioning appliance, you can initiate a return request within 7 days of delivery for a full refund or replacement, provided the item is in its original packaging.
Do you offer international shipping?
Currently, we ship to over 80 countries worldwide. Shipping costs and delivery timelines vary based on your location and the weight of the appliance.
How do I find spare parts for my Geepas product?
You can contact our dedicated customer support team or visit an authorized service center to purchase genuine Geepas spare parts and accessories.